Simply known as the Lunch Lady or Female Server, this cafetria worker was first introduced in the study group's first year togther at Greendale. Her first appearance was in the Season One episode "Contemporary American Poultry". Her last appearance was in the Season Two episode "Anthropology 101". She is portrayed by actress Sarah Van Horn.
During the study group's freshmen year together at Greendale, a Chicken Finger shortage was occuring in the cafeteria. Upset at being denied the popular culinary delight, Pierce took his anger out on the Lunch Lady who was unable to respond. He demanded an apology for the lack of chicken fingers and then insulted her by calling her a "mute idiot". The lunch lady then handed him a card which stated that she just had thoat surgery. Although a bit contrite, Pierce was unapologetic considering the situation still unacceptable. Later, Star-Burns is fired as the cafetria fry cook because he was skimming chicken fingers for his friends. The Lunch Lady is shown posting a help wanted poster for the now open position. Shirley immediatley took down the poster in order to help Abed secure the job. In the study group's second year at school, Britta becomes a minor celebrity on campus due to her declaration of love for Jeff at last year's Tranny Dance. She has a number of female fans among the students and staff at school with the Lunch Lady being one of them. In the cafeteria lucnh line, Jeff attempts to get a portion of some macaroni and cheese but is denied by the Lunch Lady. She mockingly tells him that his food just walked out the door. Another female fan of Britta also in line follows up that statement by saying the food left just like Jeff left Britta at the Tranny Dance ("Anthropology 101").